Who we are

Plaza Holidays is a travel and tourism company based in Amman, Jordan. We provide travel packages, flight bookings, hotel reservations, visa assistance, travel insurance, corporate travel, MICE services, and other tourism-related services.

Website: https://plazaholidays.com.

Information We Collect

When you contact us or submit a form through our website, social media, or advertisements, we may collect the following information:

• Full Name
• Phone Number
• Email Address
• Preferred travel destination
• Travel dates
• Budget and travel preferences
• Number of travelers
• Any additional information you voluntarily provide

How We Use Your Information

We use your information to:

• Respond to your inquiries.
• Prepare travel quotations and bookings.
• Provide customer support.
• Contact you regarding your travel request.
• Improve our products and services.
• Send promotional offers, travel deals, and updates (only where permitted).

Meta (Facebook & Instagram) Lead Forms

If you submit your information through Facebook or Instagram Lead Forms, your information will be securely transferred to Plaza Holidays and used only to respond to your inquiry, process your request, or provide relevant travel offers.

Customer Surveys

After completing your trip, we may invite you to complete a short customer satisfaction survey. Your responses help us improve our services and enhance future travel experiences.

WhatsApp Communication

If you contact us through WhatsApp or choose to receive updates via WhatsApp, we may use your phone number to:

• Respond to your inquiries.
• Provide booking updates.
• Share travel information.
• Send promotional offers if you have agreed to receive them.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and enhance website functionality.

You may disable cookies through your browser settings at any time.

Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or misuse.

Sharing Your Information

Plaza Holidays does not sell or rent your personal information.

We may share your information only when necessary with trusted partners involved in providing travel services, including:

• Airlines
• Hotels
• Visa processing partners
• Insurance providers
• Tour operators
• Government authorities when legally required

Your Rights

You have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your personal information where legally applicable.
• Opt out of receiving promotional communications at any time.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Plaza Holidays

Website: https://plazaholidays.com

Email: Ho******@***********ys.com

Phone: +962 79 512 0551

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page with the revised effective date.